Terms That Govern Your ninogames Account
When you open an account with ninogames, you enter a binding agreement with us. These terms cover how your account is created and verified, how funds move through GCash, Maya, or InstaPay, and how we manage any disputes that arise. We collect the personal data needed
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to verify your identity, process payments, and comply with applicable regulations — nothing beyond that. Your transaction history, deposit confirmations, and withdrawal records tied to GCash or Maya are stored securely and accessible from your account dashboard. We do not sell your data to third parties.
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Eligibility to use ninogames depends on local law in the Philippines; where access is restricted, our terms cannot override that legal position. If you believe a rule has been applied incorrectly to your account — such as a withheld InstaPay withdrawal or an account flag —
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you have the right to raise a formal dispute through our support channel. All disputes are reviewed against the version of the terms active at the time of the relevant transaction. We update these terms when our services change and will notify you via the email
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address on your account before any material change takes effect.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.